Job Overview

We are growing and looking for a detail-oriented, customer-focused professional to join our team!

You will manage daily schedules, coordinate appointments, support customers, and assist with sales, all while keeping things organized and running smoothly.

Key Responsibilities

• Schedule appointments and manage daily/weekly technician calendars
• Confirm appointment times with employees and customers
• Book meetings for management and track contract deadlines
• Follow up with customers to ensure satisfaction and explore upselling opportunities
• Support sales team with workflow, lead follow-up, and customer communication
• Promote our products professionally over the phone
• Maintain an organized digital workspace and file system
• Stay informed about our products and confidently schedule technical jobs
• Represent the brand with professionalism and customer care
• Participate in team meetings and goal setting

What We are Looking For

• Strong planning, logistics, and multitasking skills
• Excellent communication and customer service abilities
• Confident with computers, email, and scheduling tools
• Self-starter with a team-first attitude
• Organized, reliable, and results-driven